
Around £450,000 remains unclaimed. Of roughly 5,100 customers contacted since November 2025, only about 1,200 have so far received refunds, with sums varying depending on whether fees were paid in full, overpaid, or from multiple incomplete applications.
The Insolvency Service urged affected individuals to contact it directly, noting that outdated contact details have hampered tracing efforts, and warned people to be alert to impersonation scams.